Cookie policy

A Guide to Cookies

We are committed to protecting your privacy during your visits to our website and recognise our responsibility to hold your information securely and confidentially.

When you visit our website, we may collect information about you which may not personally identify you but which may be helpful for improving the operation of the website. Such information may be collected through 'traffic data' and may entail the use of 'Cookies', 'IP addresses' or other numeric codes used to identify your computer.

Cookies are small text files placed on your computer and are commonly used on the internet.

It is important to note that most of the cookies we use do not capture any information that can personally identify you. The information they gather helps us improve your experience of our website and may include:

• Time and duration of your visit to our website
• Pages you viewed while on our website
• URLs of websites from which you arrive or leave this website to help us to understand our visitor profile and/or to recognise when you have been directed to our website by a partner website
• Analytical data that helps us count the number of visitors to our website and to see how visitors move around our website

How our website uses cookies 
We use cookies for session management, analytical purposes, traffic management and device identification.

By using cookies (and other similar technologies), the information we collect allows us to:

• Provide visitors with Nedbank Private Wealth products and services that are of interest
• Verify your identity when you access our online banking services
• Manage our targeted online marketing activities
• Give you a better online experience and track our website performance
• Make our website more optimised and relevant to visitor needs

We do not use cookies to track your use of the internet and other websites after you leave our website, nor do we store any personal information in them that others could read and understand.

We may use the following types of cookie:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.　

You can set your browser to block or alert you about these cookies, but some parts of the website will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the website.　

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our website, and will not be able to monitor its performance.

Targeting Cookies

These cookies may be set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.　

They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising from us.

How to manage cookies

In most cases cookies are harmless, and you will only diminish your browsing experience by disabling them.

If you delete cookies relating to this website it will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor the next time you visit the site.

If you want to restrict or block the cookies we set, you can do this through your browser settings. The ‘help’ function within your browser should tell you how to do this. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Please note that some parts of our website may not function properly if you reject cookies.

BY ACCESSING AND USING THIS WEBSITE YOU CONSENT TO THE USE OF YOUR INFORMATION FOR THE PURPOSES SET OUT ABOVE.

Notice of policy changes

From time to time, Nedbank Private Wealth may change this Cookies Policy. The effective date of this policy, as stated below, indicates the last time this policy was revised or materially changed. Checking the effective date below allows you to determine whether there have been changes since the last time you reviewed the policy.

Effective date

This cookie policy was last modified on 28 March 2018.