Fraud Awareness Campaign

IMPORTANT NOTICE

Urgent fraud alert: Protect your money from fraudsters.

Last updated: 2025/04/10
Version 0.25

 

If you receive a call from someone posing as an employee working for the Nedbank fraud department, SAPS, SARS, Customs or any other similar organisation, and they ask you to:

  • move your money to another account to keep it safe or for further verification;
  • install an app from a link sent via WhatsApp, email, or SMS (install apps only from official stores like the Apple App Store or Google Play Store); or
  • share your secret information like your Nedbank ID username and password, card PIN, expiry date, or CSC (the 3- or 4-digit code on your card), put the phone down - you are talking to a fraudster.

Stay calm - don’t let anyone rush you. If someone calls and says something bad will happen unless you act fast, it’s probably a scam. Always check with us first before you do anything.

If you suspect fraud, please report it by calling us on 0800 110 929.