IMPORTANT NOTICE

Protect your money. Don’t fall for vishing calls.

Last updated: 2025/03/18
Version 0.24

Fraudsters may pose as bank employees from the fraud department or police officers, using various tricks to get you to download an app, move your money to another account, or share personal information like your Nedbank ID username and password or card PIN, expiry date, and CSC (the 3- or 4-digit code on your card).

You should never do the following:

• Move your money to another account to protect it, even if instructed by someone claiming to be from Nedbank.
• Install apps from links sent via WhatsApp, email, or SMS. Install apps from official stores like the Apple App Store or Google Play Store only. Fraudsters may offer discounts on airline tickets or TV streaming services to get you to download an app.
• Share your Nedbank ID username and password or card PIN, expiry date, and CSC with anyone.

Beware of urgent messages or calls that threaten serious consequences, cause panic, or require immediate action. Don’t rush into acting - check with us first.

If you suspect fraud, please report it by calling us on 0800 110 929.